It has a disco ball that makes light like bubbles around the room children get into a yellow submarine and listen to the sound of harps whilst the procedure takes place. The Coral City Adventure in the emergency room gives children an underwater experience. Children then work on the plank to be scanned. There is a shipwreck and some sand castles in the corner. “In the Pirate Adventure, a visual transformation of the equipment that was available before, patients are on a dock. This is what Doug Dietz invented after hisuser research: Next, he created the first prototype of what would become the “Adventure Series” scanner and was able to get it installed as a pilot program in the children’s hospital at the University of Pittsburgh Medical Center.” He reached out for help from people around him, including a small volunteer team from GE, experts from a local children’s museum, and doctors and staff from two hospitals. He talked to child life specialists to understand what pediatric patients went through. He started by observing and gaining empathy for young children at a day care center. “ I started to imagine how powerful this tool could be if I brought it back and got cross-functional teams to work together.” Going through the human-centered design process with people in diverse industries and roles-from management to human resources to finance-struck a chord in him. “The workshop offered Doug new tools that ignited his creative confidence: He learned about a human-centered approach to design and innovation. He went to Stanford’s d.school for a workshop. In their book on Creative Confidence the brothers Tom and David Kelley recall how Doug Dietz tried to find new inspiration for this project by trying out design thinking. How could one create a scanner experience that children would love?
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